Often times what is believed to have been a stolen package turns out to be an error made by the postal carrier in delivering your mail to the wrong address. We recommend that you check with your neighbors to see if they received your package in error. Sometimes when a package does not fit in a mailbox, the package may be left near your door or in a hidden area to avoid being stolen. Please search the immediate area by your mailbox and door to make sure your package is not there. You should also speak with your mail carrier to ask if he or she recalls delivering the package to your address.

 

In the event the above steps are not successful in locating your package, you may present a claim to Clay Shooting Shop if you purchased shipping insurance. If shipping insurance was not purchased, you will need to present a claim to either USPS or your credit card company. If USPS failed to deliver your package, they may provide up to $50 in coverage if they approve your claim. If your package was delivered and then stolen, many credit card companies provide purchase protection coverage which provides theft protection for the full value of the order. It is important to promptly contact your credit card company to present a claim. 

 

USPS / Info Claims Link:

 

VISA Purchase Protection Info / Claim Link:

 

Mastercard Purchase Assurance Info Link: